Case Study: Digital Transformation with Robotic Process Automation (RPA)
The Business
A large European retailer.
The Problem
- Time-consuming complex process
- 10 exceptions to the rule
- Prone to user error
- Manual Excel manipulation
- Legal requirement
- 1000 Stores in 3 months (17 Stores per day)
- 2.5 hours per store
The Solution
- SAP IRPA attended Bot
- Bot deployed on 12+ machines
- Automate all exceptions
- Meet legal requirements
- Work during our day, the client’s night-time
The Results
- Reduced processing time to ~30 minutes (80%)
- Production time 7 weeks
- All exceptions automated
- All Excel manipulation automate
- 100% ROI will be achieved within 6 weeks
- Will be used for additional 4500 Stores
- Easy to use attended Bot
- 100% reliability & consistency
- Quality ensured (no more human errors)
- Legal requirements met
- Improved operational efficiency & productivity (>30 stores per day)